FAQs

 A life-altering story in itself.

Founder Wesley Vos(me), after spending a few years validating our idea of giving back when you buy VOSK and designing our sneakers, I started looking for people that can help produce our unique sneakers.

First prize would, of course, be to produce our shoes locally.

For more than 18 months I worked towards manufacturing our shoes in South Africa and even moved to Durban for three months, living with strangers and trying to help the factory set up production. Once confident that the manufacturer is going to start and finish production, I moved back to Cape Town.

Then, after months of "problems", delay tactics and lending them even more money for "broken equipment", I realized that we will never receive the paid for stock and was in fact, scammed. Money. Gone. Heart. Broken.

To make things even trickier, there is only one manufacturer who can produce our sneakers in SA.

Crippled, I pushed on and somehow managed to get more funding for our first batch of shoes. I then started communicating with a bunch of manufacturers in China and did intensive due diligence to make sure the supplier we partnered with is legit, honest and their people work under good conditions. Making sure that people work under good conditions was paramount for the decision to partner with them.

Right now, I'm becoming pretty tight friends with Alice and Annie who make sure we produce awesome sneakers with the potential to make a significant social impact in South Africa, Africa and the world. 

When we look at our “Why”, VOSK was created to help people in need, to show that we care about people and that we want to empower our fans and customers to also make a change in someone’s life by purchasing VOSK. As we grow, we will always keep looking at how we can improve our footwear and apparel and strive to offer you the best quality and sustainable products.

Much Love,

Wesley Vos
Founder

We're a friendly bunch of adventurous spirits who want to make a difference in this world and combat shoelessness. 

Check out our About Us page for more info.

PLEASE NOTE: Our unisex sneakers run one size small. We strongly recommend both men and women to go one size up from your usual footwear purchase. Still not sure? Check out our Size Guide to help you find the best fit.

Our shoes come in whole sizes only. For a more detailed look at what size you may be, check out our Fit Finder.

If your shoes start to feel a little less than fresh, grab a soft brush and your favorite gentle detergent. A scrub here and a scrub there, hey presto!

Don’t forget to air dry your VOSK shoes just like in the good ol' days— avoid too much direct sunlight, a shaded breeze will do.

Our unisex sneakers run one size small. We strongly recommend both men and women to go one size up from your usual footwear purchase. Still not sure? Check out our Size Guide to help you find the best fit.

We're still learning to crawl before we can walk. To ensure you're always in the loop when new colors are in the mix, sign up for our mailing list below and be the first to know as soon as they come out!

To track your order, type in your order number(i.e. #1015) on our Track Order page.

We try to fulfill orders very quickly; that said, send an email to wesley@vosk.co.za, and we’ll find a good solution. If you’re just getting cold feet, hang on until you can give them a try–we think you’ll love them and if you don’t, you can always send them back for free within 30 days of purchase.

We’re sold online but will expand into stores across the country very soon.

We currently ship only in South Africa. We are hoping to expand to other countries in the near future.

We work with a couple of courier services to give you the cheapest, yet best possible service. If your package have not been delivered after 7 work days, please email us at wesley@vosk.co.za

Please contact us at wesley@vosk.co.za should you need to return/exchange an item.

Once the return is initiated, you will need to print four copies of the waybill emailed to you and hand it over to the courier with the package.

*NOTE - We've found that our shoes run one size small.

If you have enough room for your toes but feels a bit snug on the side, the canvas upper does stretch a little bit after a day or two's wear. If you're not convinced a little bit will be enough, please check out Fit Guide.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Hang tight, it can take our warehouse up to two weeks to receive and process your return. We'll be sure to send a refund notification email as soon as we've issued your refund.

If we're really taking our sweet time, please email us or chat on our Facebook Messenger.